How do I set up a wholesale account?
Do I need a credit card to submit an order?
Nope! Our wholesale portal allows you to submit orders without payment. We will send you an invoice when the order ships.
Are there minimums?
There are no strict minimums, but to answer this question, we have to talk about shipping. Rather than having strict minimums, we have benchmarks at which point shipping is free. If those benchmarks are not met, we are more than happy to send your order, we just pass along a portion of the shipping cost ($10) to help cover our butts (we'll cover the rest of the shipping cost).
As for the Free Shipping Benchmarks, those are determined based on where each brand is shipped from. Most brands are shipped direct from the STOCKED warehouse here in Seattle to you and come with one, combined free shipping benchmark. However, to help save on final costs for certain brands, there are some that we have shipped direct from them to you. That is, rather than having them ship product to us and then back to you (i.e. 2x shipping), we just have them send it direct to you (1x shipping). Please refer to the details here: https://stockedgeneralstore.com/pages/wholesale-faqs
Do you charge for shipping?
Usually, no. See question about Minimums above for more on shipping.
Do you offer payment terms?
All wholesale accounts start out with Net-14 terms.
Can I pay my invoice with a credit card?
Yes, but we do pass along the 3% CC processing fee.
When will my order arrive?
Most orders will ship within 1 week. Most orders arrive within 2 weeks.
What shipping methods do you use?
We ship most orders with Fedex Ground.
What happens if an item is damaged during shipping?
We hate that! Send us an email at email@example.com. We will take care of you :)
Can you send me free samples?
Yes, more often than not. In some cases, we ask that you support the manufacturer up front, and we'll credit back any sample cost with an order in the future. As for future samples to sample out to your customers, we'll waive the cost of samples along with a full case order.
How do I see wholesale pricing?
If you have a wholesale account, log in to see pricing. If you don’t have a wholesale account, shoot an email to firstname.lastname@example.org and we’ll set you up with one.